Are You Listening?

Just this week I needed to have a small copying job done, so I went to our neighborhood printing place. I gave them the half-page outline I had typed up and asked them to copy it and laminate it. Simple, right?

Not really. The young guy who took my order began typing my text into his system, which I thought was odd as most places will just scan the original. But I admit I don’t know everything, so I said nothing.

When I got my order, I was on my way to a class and didn’t have time to check it over. By the time I got home and read it, I found some pretty blatant errors in it. There were misspellings, extra commas and capital letters in the wrong place, as well as weird spacing.

I took it back and pointed out the errors and asked for it to be redone. The manager who helped me said that she would send me an email with the proof so that I could read it and make sure it was what I wanted. She said that, once she received my “ok” email, she would go ahead and have my copies printed.

Sounds like a plan, doesn’t it? But it wasn’t. I eventually did get an email with the corrected text, so I ok’d it. The manager replied immediately saying that she had already printed my order—before I ok’d it.

So, what’s wrong with this picture? First of all, there was the first problem with the misspellings, commas, etc. No problem; this happens. But when a manager tells me that she will not print the finals until my approval, but does it anyway, that means that she was not listening.

Well, this certainly is not the end of the world by any means. All this means is that we need to be present in whatever we are doing. We have all made dumb mistakes from time to time; we are all human. However, we need to be clear in our interactions with other humans so that there is no misunderstanding.

We have all heard the old saying, “when you assume, you make an ass out of “u” and “me!” Or, as an uncle of mine once said, “ever wonder why you have two ears and only one mouth? LISTEN UP aND SHUT UP!”

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