Dear Medical Profession,
I really wish that you all would kindly remember that we non-medical people do not know what you know.
For example, when a person is preparing for surgery (as I am this coming Monday), it’s a good idea to have them speak to one person, not two or three. As you know, prior to surgery the usual prep is to stop taking certain medicines and/or herbal remedies. As you also know, patient records are available in your hospitals, and you can check what meds/herbals the patient is taking.
Why am I bringing this up? Here’s why: I had two people call me and go through my meds. One said to stop taking multi-vitamins. The other said it was all right. One said to stop taking aspirin. The other said it was all right. What is wrong with this picture?
Also when speaking with said patient, please remember that you are dealing with a person who may be fearful about their surgery. Please also remember that they are not familiar with all hospital policies.
I know and appreciate that you are hard-working and good people. I also know that you are often over-burdened with your job. Things happen that are not your fault, yet you get blamed for them. This is not fair; I get it, and I don’t wish to be part of the problem.
All I’m asking is that you please put yourself in the shoes of the patient who is bugging you with questions and concerns. Please know that most of us appreciate all you do, and are grateful for your help.
But when a person is facing surgery, they may just be scared and want reassurance. We are apt to make you repeat things, ask you annoying questions, shout at you when you don’t deserve it, and generally make asses out of ourselves. As you know well, patients are often not patient.
We have watched too many doctor shows where “routine” surgeries go badly. We have talked with people who have had bad experiences at hospitals. We are scared, and we then act like whiny kids because we are scared.
I know that this is a lot to ask of you all. Just please remember that we patients do not what you know, we don’t know how things work in a hospital, we are nervous and a little understanding goes a long way.