I’m the first to admit that I’m no genius when it comes to technology. Oh, I can get along well enough on my computer and cell phone (a Tracfone flip phone with no Internet access), and I use Word for my writing. I’ve never texted anyone in my life, I don’t do social media, and I couldn’t tell you what in the world a “ping” is.
However, I’d like to think that I am pretty clear when I am buying a specific item for my computer, or, in this case, my camera. I had dropped our 10 year old camera on the floor and killed it. So my dad kindly gave me Mom’s little Canon camera. Great–I love it, it works beautifully and takes great pictures. Dad gave me all the manuals and the charger, but no USB cord (they might have chucked it early on since they never had a computer).
Since I am in the process of resurrecting my Etsy store (once “janesjools4u,” but now “FolieEDeux4u”), I want to take pictures of my new jewelry line and post them on the site. For this, I needed a USB cable that fit the camera. So I went to WallyWorld to buy one.
A young salesgirl asked if she could help me, and I told her what I needed, and showed her the camera. She immediately went into Millennial TechSpeak and told me about a memory stick and how much cheaper and faster they are and explained how to download, etc. I explained that I already knew how to download. Besides, I’m used to USB cables, and know from experience that memory sticks and flash drives can crap out with no warning, and everything you put on there is GONE.
I listened politely, and then asked again where the USB cables were. She sighed heavily (no doubt from having to work with old dodos like me), and showed me the cable AND the memory stick. in a last ditch effort, she said, “You’ll save $5 if you buy the stick instead of the cable; that’s what I would do.”
‘Well,’ I thought, ‘you’re not me, and I want a dang USB cable.’ So I paid the extra $5 and got what I wanted. The girl sighed extravagantly and I thought, ‘oh, honey—I know you think you know it all; I did at your age, too.’
The best way to help someone is to listen. You may not agree with everything they say, but unless they ask for your opinion, it’s best to do this handy exercise while listening: keep your tongue pressed firmly against the roof of your mouth. After all, this alone is why we have two ears and one mouth.